Shipping policy
Shipping Policy
Processing Time Orders are processed within 1–5 business days. Orders are not processed on weekends or public holidays.
Shipping Rates & Delivery Times We offer standard and express shipping options at checkout. Delivery times vary by location:
- Australia: 7-12 business days
- International: 7–35 business days
Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number.
Delays We are not responsible for delays caused by customs, weather, or other circumstances outside our control.
Lost or Damaged Parcels If your order arrives damaged or is lost in transit, please contact us at support@edenstore26.com within 14 days of the expected delivery date.
